Article: Let’s reduce returns and take care of the environment!
Let’s reduce returns and take care of the environment!
The most common reason for returning clothes bought at byinsomnia.com/pl/ is choosing the wrong size. A return isn’t just an unnecessary disappointment for you after receiving your order, and the hassle of shipping it back. Every returned parcel also has to travel from you back to our warehouse. And that increases the carbon footprint, which has a negative impact on our environment.
We believe that together we can reduce the number of returns. What can you do to help us?
First: before choosing your size, check the SIZES tab to see the dimensions of the given style in centimeters;
Second: note that for some products we suggest choosing a smaller size because the item runs large;
Third: if you’re still not sure which size to choose, contact our Customer Care team through the chat window in the bottom right corner of the page. Outside of business hours, we’ll reply as soon as possible the next day;
Fourth: if you’d rather talk to someone directly, call our hotline at +48 515 818 600, open on business days from 8:00 AM to 4:00 PM. We’ll be happy to help you decide.
We’d be very grateful if you kept these tips in mind while shopping in our online store. It will make choosing the right size easier and increase your satisfaction with your purchase. And along the way, we’ll be doing our part for the environment together!
Thank you for your understanding and cooperation,
The by Insomnia Team
The most common reason for returning clothes bought at byinsomnia.com/pl/ is choosing the wrong size. A return isn’t just an unnecessary disappointment for you after receiving your order, and the hassle of shipping it back. Every returned parcel also has to travel from you back to our warehouse. And that increases the carbon footprint, which has a negative impact on our environment.
We believe that together we can reduce the number of returns. What can you do to help us?
First: before choosing your size, check the SIZES tab to see the dimensions of the given style in centimeters;
Second: note that for some products we suggest choosing a smaller size because the item runs large;
Third: if you’re still not sure which size to choose, contact our Customer Care team through the chat window in the bottom right corner of the page. Outside of business hours, we’ll reply as soon as possible the next day;
Fourth: if you’d rather talk to someone directly, call our hotline at +48 515 818 600, open on business days from 8:00 AM to 4:00 PM. We’ll be happy to help you decide.
We’d be very grateful if you kept these tips in mind while shopping in our online store. It will make choosing the right size easier and increase your satisfaction with your purchase. And along the way, we’ll be doing our part for the environment together!
Thank you for your understanding and cooperation,
The by Insomnia Team